MOBILITY SCOOTERS

What is a mobility scooter?

A mobility scooter is a motorized wheeled cart, Power Operated Vehicle (POV) or Personal Mobility Vehicle (PMV) with an electric motor, powered by rechargeable batteries, designed to help the elderly and the disabled regain their freedom, confidence and independence inside and outside the home. They are generally referred to as motorized scooters, electric scooters, or power scooters, but motorized scooters have the specific focus on helping people regain their mobility. 

What is included in each motorized mobility scooter?

Each medical electric scooter comes complete with a battery charger and deep cycle type rechargeable batteries. The adjustable height seat and adjustable angle tiller provide comfortable arm and shoulder positioning. The tiller head includes a removable key, speed control dial, and an LED battery gauge. Additional features may include adjustable height and width armrests, front basket, head and rear lights, and/or frame disassembly for easy transportation and portability. Drive Medical, Active Care and Golden Technologies also include a service warranty which provides in-home service and labor for warranty related issues.

Does Medicare cover mobility scooter?

From the medicare website: "Medicare Part B (Medical Insurance) covers power-operated vehicles (scooters), walkers, and wheelchairs as durable medical equipment (DME). Medicare helps cover DME if: The doctor treating your condition submits a written order stating that you have a medical need for a wheelchair or scooter for use in your home.

Do I need a license to drive a mobility scooter?

No, and you don't need to register it with the DMV either

What should I look for when buying a mobility scooter?

• Will you use it indoors or out?
• Size - Generally, small scooters are for short distances such as shopping in stores, while larger ones with bigger wheels are for traveling larger distances.
• Fit - check the seat height and weight capacity. Your feet sit flat on the footrest
• Speed - This is personal preference.
• Portability and Storage - If you plan to take this with you travel or only use it occasionally, you should consider one that can be folded for storage and transport.
• Incline - Some mobility scooters are better for climbing hills

Do I have to be handicapped to use a mobility scooter?

No. There are other reasons someone may choose to use a mobility scooter and it is completely acceptable and lawful. Mobility scooters are typically used by older adults or people with mobility issues. However, anyone who has difficulty walking or standing for long periods of time can benefit from an mobility scooter.

What if I don't like it? What is your return policy?
Some products by law cannot be returned for hygienic reasons. For all others, we offer a 30-day return policy on most products. Damaged product may be returned and exchanged at no cost to you. All others will be shipped at the customer’s expense to the least costly location. A 15-20% restocking fee will also apply depending on the item. See our Policy page for more information.

You said you will match price if I found a cheaper price elsewhere. What do I need to do to get that low price?
Thank you for wanting to do business with us! This is explained in detail on our Policy page. First though, we like to advise customers that there may be hidden costs at other shopping sites such as shipping or tax. Or perhaps what you're looking at may not include options we include. Be sure you are comparing apples to oranges!

Do you bill Medicare?
In order to keep our costs down and offer greatly reduced prices, ADHME does not bill any insurance company. However, for certain products that Medicare may partially reimburse on a purchase (i.e., commodes, lift chairs, walkers and rollators), we do provide a detailed paid invoice which will include any product HCPCS billing codes. We suggest checking with your private insurance company about possible reimbursement from them with your paid receipt.